Driving Miss Daisy GIPPSLAND

 

Gippsland

and neighbouring areas

Michael and Alice Filon

 

For Bookings and Enquiries

Phone: 0492 122 024

Email: gippsland@drivingmissdaisy.com.au

 

Blackwarry 3844
Callignee  
Carrajung  
Flynn  
Flynn Creek  
Koornalla  
Loy Yang  
Traralgon  
Haimdale 3847
Nambrok  
Rosadale  
Sale 3850
Clydebank 3851
Darriman  
Dutson  
Glomar Beach  
Lake Wellington   
Loch Sport  
Longford  
Montgomery  
Paradise Beach  
Seaspray  
East Sale 3852
Sale East RAAF  
Gormandale  
McLoughlins 3874
Woodside  
and surrounding areas  

Welcome to Driving Miss Daisy Gippsland.  We are Alice and Michael Filon, both Registered Nurses with over 20 years’ experience. We are originally from South Africa and have worked as nurses in New Zealand (where we first say Daisy cars) and now in Australia. We have loved being nurses, Michael, as an ICU nurse, where one-on-one care is so important and I have always enjoyed offering a personalised service to those I care for across many different nursing tasks.  We are looking forward to offering a personalised service without the pressures and rush that is inevitable in the acute care environment. 

As nurses in New Zealand, we often used Driving Miss Daisy services to transport our residents to various appointments. We were interested from then on. We believe there is a need in the Gippsland region to provide this service to our Gippsland community and look forward to assisting you.

We would love to assist you, a loved one, family member or even surprise a friend; by taking you to an appointment, lunch, shopping, or may be even for a surprise ‘mystery tour’? Whatever your need is, we are here to help (and have a bit of fun along the way). We will not only take you to an appointment, but can wait with you, and bring you safely home to your front door.  We do not honk the horn. We greet you at your door with a trusty umbrella if it is raining or just too hot. Then we assist you in whatever way you need, until you are safely home again.

Our Daisy service is different from taxis and ride share which assumes you are able to wait for a kerb to kerb services. We provide a safe, reliable, and friendly companion driving service offering more than just transportation. All drivers are vetted by the Australian Police, are First Aid and Friends of Dementia trained, Working with Children checked (WWCC).

We recognise that being older does have some limitations but does not mean our passengers are expecting a less-fulfilled life! Join us soon to see why we, as part of national Driving Miss Daisy, have the goal to enable your own independence.

We look forward to meeting you and being your family when family can’t be there!™

Driving Miss Daisy
Feedback Policy

Franchise Feedback for Michael and Alice Filon

Driving Miss Daisy Driving Miss Daisy Gippsland is committed to providing high quality care and support to meet your needs. We value your feedback – including compliments, recommendations and complaints.

The purpose of this form is to collect information and, if requested, respond to you.

It is important that you provide us with a valid email address if you wish to be able to be contacted or receive any further correspondence about your feedback. You also have the option to remain anonymous, and therefore not receive any further contact from us on this matter.

(all inputs marked with a "*" are required.)

After you submit your feedback, it will be forwarded to your local Driving Miss Daisy and, unless you have elected to remain anonymous, we will use your email address so that:

  • You will receive an auto-reply email confirmation.
  • Within 5 working days, a personalised email will be sent to you acknowledging your compliment, general feedback or complaint and giving more information about what will happen next.
  • We will aim to provide you an outcome of the investigations within 45 days unless that time is extended to collect information from others.

If your matter is complex it might take longer to provide you with an outcome. If this is the case, an interim response may be provided to you. If you did not provide an email address, we will attempt to contact you using the other feedback information you have given to us.

If you change your contact details please use the Feedback Submission Form to update your contact information for us to keep you informed.

If you are not satisfied with outcome provided to you, please contact Driving Miss Daisy Australia Pty Ltd at administration@drivingmissdaisy.com.au .

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Driving Miss Daisy acknowledges the traditional owners and custodians of country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the elders past, present and emerging.

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