Driving Miss Daisy ballarat


Ballarat

and neighbouring areas

Nick and Helene Roche

 

For Bookings and Enquiries

Phone: 0475 879 256

Email: ballarat@drivingmissdaisy.com.au

ABN: 32 606 495 158

Alfredton 3350
Bakery Hill  
Ballarat  
Black Hill  
Brown Hill  
Canadian  
Eureka  

Golden Point
Invermay Park
Lake Wendouree
Lucas
Mount Clear
Mount Helen
Mount Pleasant
Nerrina
Newington
Redan
Soldiers Hill
and surrounding areas

 

Greetings from Nick and Helene!

At Driving Miss Daisy Ballarat, we are not only a trusted Companion Driving Service, but we are also a Registered Disability, TAC and WorkSafe Provider that helps to improve your independence, wellbeing and social connections.

Relationship and meaningful person-centred care will guarantee a safe, friendly, and reliable service. Individualised support is available for those that can’t get out and about on their own.  We will be there for you when family can’t to help improve your independence, wellbeing and social connections.

At the heart of Driving Miss Daisy Ballarat, we will help tackle social isolation and loneliness by staying in touch with you regularly. We offer a companionship service whether it is taking you on a shopping trip, social outing or staying in for a chat and cuppa; whatever your preference is we can tailor our service to suit your needs.

Our personal service stands apart from taxis and rideshare kerb to kerb cars. Our safe, dependable, and friendly companion driving service offers far more than just transportation. We can take you to your local shops, even help you with finding specials on your weekly shopping, and after we have driven you home, help you unpack your groceries as well. We do not honk the horn. We greet you at your door with a trusty umbrella if it is raining or just too hot. Then we assist you in whatever way you need, until you are safely home again.

For your peace of mind, we are vetted by the Australian Police, are First Aid and Friends of Dementia trained, approved for Working with Children, and hold all the required Small Passenger Vehicle Licenses and special rideshare insurance.

We recognise that people with barriers or being older does have some limitations but does not mean our passengers are expecting a less-fulfilled life! Join us soon to see why we, as part of national Driving Miss Daisy, have the goal to enable your own independence.

Want to learn how our service can help? Visit us at www.drivingmissdaisy.com.au or contact us on 0475 879 256 for a friendly chat.

"Great service & I've had the privilege of having both Helene & Nick as my drivers & have quite the conversations at times & lots of laughs! Thank you both & the wonderful team you have."   - Helen


"Nick Roche; met him for the first time today when his wonderful transport service took my 85 year old Dad to several appointments. Dad's blind and I was so impressed at how well he oriented Dad to wherever he was and was going. Great conversationalist for both my Dad and me. So professional in providing handover info between medical professionals. I highly recommend Driving Miss Daisy to transport you or your loved ones."   - Danielle
Driving Miss Daisy
Feedback Policy

Franchise Feedback for Nick and Helene Roche

Driving Miss Daisy Ballarat and surrounding areas is committed to providing high quality care and support to meet your needs. We value your feedback – including compliments, recommendations and complaints.

The purpose of this form is to collect information and, if requested, respond to you.

It is important that you provide us with a valid email address if you wish to be able to be contacted or receive any further correspondence about your feedback. You also have the option to remain anonymous, and therefore not receive any further contact from us on this matter.

(all inputs marked with a "*" are required.)

After you submit your feedback, it will be forwarded to your local Driving Miss Daisy and, unless you have elected to remain anonymous, we will use your email address so that:

  • You will receive an auto-reply email confirmation.
  • Within 5 working days, a personalised email will be sent to you acknowledging your compliment, general feedback or complaint and giving more information about what will happen next.
  • We will aim to provide you an outcome of the investigations within 45 days unless that time is extended to collect information from others.

If your matter is complex it might take longer to provide you with an outcome. If this is the case, an interim response may be provided to you. If you did not provide an email address, we will attempt to contact you using the other feedback information you have given to us.

If you change your contact details please use the Feedback Submission Form to update your contact information for us to keep you informed.

If you are not satisfied with outcome provided to you, please contact Driving Miss Daisy Australia Pty Ltd at administration@drivingmissdaisy.com.au .

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