Driving Miss Daisy TUGGERAH LAKES

Tuggerah Lakes and surrounding region

Sandra Wetzel

For Bookings and Enquiries

Phone: 0475 682 274

Email: tuggerahlakes@drivingmissdaisy.com.au

ABN: 67 664 617 681

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Bateau Bay	2261
Berkeley Vale
Chittaway Bay
Glenning Valley
Killarney Vale
Tumbi Umbi
Mardi	2259
Tuggerah
Kangy Angy	2258
and surrounding areas

Thank you for dropping by Driving Miss Daisy Tuggerah Lakes. I am Sandra Wetzel, and along with my husband Andrew, we are the owners of Driving Miss Daisy in the Tuggerah Lakes area. I am the main driver and manager, and you will see me driving around the area in my Haval H6 called Daisy Mae. I grew up here on the coast, then moved inland for a few years, returning ‘home’ around eight years ago. I have always worked in customer service roles, providing quality service with that personal touch. I want to ensure all my clients have a safe and enjoyable experience, being able to relish the feelings of independence and freedom whilst also having fun, a friendly chat and a little music of your choice, I enjoy all types.

We would love to assist you, a loved one, family member or even surprise a friend; by taking you to an appointment, lunch, shopping, or may be even for a surprise ‘mystery tour’? Whatever your need is, we are here to help (and have a bit of fun along the way). We will not only take you to an appointment, but can wait with you, and bring you safely home to your front door.

Our personal service stands apart from taxis and rideshare kerb to kerb cars. Our safe, dependable, and friendly companion driving service offers far more than just transportation. We can take you to your local shops, even help you with finding specials on your weekly shopping, and after we have driven you home, help you unpack your groceries as well. We do not honk the horn. We greet you at your door with a trusty umbrella if it is raining or just too hot. Then we assist you in whatever way you need, until you are safely home again.

For your peace of mind, we are vetted by the Australian Police, are First Aid and Friends of Dementia trained, approved for Working with Children, and hold all the required Small Passenger Vehicle Licenses and special rideshare insurance.

We recognise that being older does have some limitations but does not mean our passengers are expecting a less-fulfilled life! Join us soon to see why we, as part of national Driving Miss Daisy, have the goal to enable your own independence.

We look forward to meeting you and being your family when family can’t be there!™

"Driving Miss Daisy Tuggerah Lakes makes it so easy for me to get to my regular appointments. They always arrive on time and the cars are so clean and beautiful.

The conversation is always enjoyable and all the drivers are lovely. They make me feel really special."

Sue P

Driving Miss Daisy
Feedback Policy

Franchise Feedback for Sandra Wetzel

Driving Miss Daisy Tuggerah Lakes is committed to providing high quality care and support to meet your needs. We value your feedback – including compliments, recommendations and complaints.

The purpose of this form is to collect information and, if requested, respond to you.

It is important that you provide us with a valid email address if you wish to be able to be contacted or receive any further correspondence about your feedback. You also have the option to remain anonymous, and therefore not receive any further contact from us on this matter.

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After you submit your feedback, it will be forwarded to your local Driving Miss Daisy and, unless you have elected to remain anonymous, we will use your email address so that:

You will receive an auto-reply email confirmation.
Within 5 working days, a personalised email will be sent to you acknowledging your compliment, general feedback or complaint and giving more information about what will happen next.
We will aim to provide you an outcome of the investigations within 45 days unless that time is extended to collect information from others.

If your matter is complex it might take longer to provide you with an outcome. If this is the case, an interim response may be provided to you. If you did not provide an email address, we will attempt to contact you using the other feedback information you have given to us.

If you change your contact details please use the Feedback Submission Form to update your contact information for us to keep you informed.

If you are not satisfied with outcome provided to you, please contact Driving Miss Daisy Australia Pty Ltd at administration@drivingmissdaisy.com.au .

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Franchise Enquiry for Sandra Wetzel

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Driving Miss Daisy acknowledges the traditional owners and custodians of country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the elders past, present and emerging.