Driving Miss Daisy Wollongong Central

2023 Franchise of the Year Award 2023 Team Player Award

Wollongong Central

and neighbouring areas

Bethany Paterson and Adam Thomlinson

For Bookings and Enquiries

Phone: 0499 712 555

Email: wollongongcentral@drivingmissdaisy.com.au

ABN: 94 654 625 626

Find us on Facebook

Coniston	2500
Gwynneville
Keiraville
Mangerton
Mount Keira
Mount Saint Thomas
North Wollongong
West Wollongong
Wollongong
Wollongong DC
Wollongong West
Figtree	2500
and surrounding areas

Welcome to Driving Miss Daisy Wollongong Central. The owners Bethany and Adam are a vibrant and energetic couple with a young family who live in and love the Wollongong community. Our mission is to assist individuals in sustaining their independence and ease the feeling of loneliness through companionship and maintaining connection to family, friends and community.

With no job too big or too small we look forward to collecting you from your door, taking you anywhere you need to go, being your companion for anything you need or want to do and delivering you home safely.

Our service stands apart from taxis and drive share kerb to kerb vehicles. We provide a safe, reliable, and friendly companion driving service offering more than just transportation. Each franchise owner and all drivers are vetted by the Australian Police, are First Aid and Friends of Dementia trained, Working with Children checked (WWCC) and hold a Small Passenger Vehicle License giving you and your family peace of mind.

Driving Miss Daisy itself provides detailed operations manuals and applies stringent work health safety standards with particular emphasis on compliance with the COVID.

We look forward to meeting you and being your family when family can’t be there.

“Bethany was like a breath of fresh air in what is usually a rather stressful event, and we all felt so amazed and comfortable that Dad was in such great care.” - Nicki

"I've been using 'DMD' for 14 months now, they have saved my life, quite literally, taking me to hospital & specialist appts., when I'm unable to drive they have taken me on so many lovely, fun & very memorable social events too (which has bolstered my spirits no end as I suffer very severe, chronic depression & anxiety) All the staff are prompt, punctual, polite, kind, caring, supportive & fun. They always have lovely suggestions too about activities, health & life. I can't speak highly enough about my "Daisies" & I sing their praises every where I go.Thank you so much, from the bottom of my heart, for the service you provide me, I am forever grateful!" - M

"This is the service I've been waiting for - a team of professional, reliable, friendly and capable people who offer just the right amount of support to help maintain my independence, while enabling me to attend appointments and participate in activities with no stress at all - in fact, interacting with the team makes my outings more enjoyable! Best of all I don't need to rely on family or friends for my everyday needs. These really are the people who can be there when your family can't. 11 out of 10 Driving Miss Daisy."
- Cassie

"Driving Miss Daisy Wollongong was outstanding! Bethany is a great driver and made me feel so safe. The conversation never stopped. Bethany even came into the shops to support me with my shopping. Cannot recommend Driving Miss Daisy Wollongong enough! Will definitely book again!" - Jess

Driving Miss Daisy
Feedback Policy

Franchise Feedback for Bethany Paterson and Adam Thomlinson

Driving Miss Daisy Wollongong Central is committed to providing high quality care and support to meet your needs. We value your feedback – including compliments, recommendations and complaints.

The purpose of this form is to collect information and, if requested, respond to you.

It is important that you provide us with a valid email address if you wish to be able to be contacted or receive any further correspondence about your feedback. You also have the option to remain anonymous, and therefore not receive any further contact from us on this matter.

(all inputs marked with a "*" are required.)

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Please tell us if you are the person directly involved or whether you are a family member, friend or member of the general public sending the feedback to us. (max 3000 characters)

Please provide details of your compliment, general feedback or complaint, including details of the event that you want us to know about, the approximate date and time that it occurred and who was involved by name or description (if known by you). (max 3000 characters)

If you have discussed your feedback with the Companion Driver or another staff member, please add in their names and a summary of the outcome? (max 3000 characters)

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After you submit your feedback, it will be forwarded to your local Driving Miss Daisy and, unless you have elected to remain anonymous, we will use your email address so that:

You will receive an auto-reply email confirmation.
Within 5 working days, a personalised email will be sent to you acknowledging your compliment, general feedback or complaint and giving more information about what will happen next.
We will aim to provide you an outcome of the investigations within 45 days unless that time is extended to collect information from others.

If your matter is complex it might take longer to provide you with an outcome. If this is the case, an interim response may be provided to you. If you did not provide an email address, we will attempt to contact you using the other feedback information you have given to us.

If you change your contact details please use the Feedback Submission Form to update your contact information for us to keep you informed.

If you are not satisfied with outcome provided to you, please contact Driving Miss Daisy Australia Pty Ltd at administration@drivingmissdaisy.com.au .

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Franchise Enquiry for Bethany Paterson and Adam Thomlinson

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WHAT'S HAPPENING

Driving Miss Daisy Wollongong Central attended the 10th Illawarra Annual Dementia Forum.

In September, Bethany from Driving Miss Daisy Wollongong Central had the pleasure of attending the 10th Illawarra Annual Dementia Forum.

The Dementia Forum was well attend, in part because virtually everyone knows someone living with Dementia in one of its many forms. Sometimes the needs of a person with Dementia means that Daisy services are help and care for the occasion.

Bethany had a wonderful day gaining more knowledge to help support clients and understand what other services are available for both dementia sufferers and those as carers.

Making Connections was the theme of the day and connecting with community and...

Driving Miss Daisy acknowledges the traditional owners and custodians of country throughout Australia and acknowledges their continuing connection to land, waters and community. We pay our respects to the people, the cultures and the elders past, present and emerging.